Return and Refund Policy
Breathe easy! Yes, (Spencerkart) we do accept refunds in the USA. Here is our Return and Refund Policy
Products we Deals
Spencerkart has more than 5000 products in various categories like Vitamins and Supplements, Baby Care, Personal Care, Health & Nutrition, and OTC. In addition to this, we have more than 400+, Spencerkart has Brand Products in the following categories like Ayurvedic, vitamins and supplements, health food, oral care, skincare, personal care, baby care, OTC, etc
1. Spencerkart will issue only a 40% refund to the products If damaged in the shipping. Buyers will provide valid proof of the damage within 24 hours of product delivery to be eligible for this credit.
2. If the products are not damaged, but if the buyers want to return them for other reasons, Spencerkart will take the returns on behalf of the sellers at their office. There are two options for this.
a.Spencerkart generates a Return shipping label. Buyers will ship the products with this label to the Spencerkart Headquarters to receive a full refund after deducting the To and From shipping charges, on the products that they return.
b. Customers can pay for the return shipping charges by themselves and mail it to Spencerkart USA. Spencerkart will refund the Price of the Goods minus the shipping fee the customer paid
3.No Consuming items are eligible for return and exchange, we are not responsible due to the custom Customs clearance or any other beyond our control.
4. If the weight will increases above five Kg, our team will contact you for the extra shipping fee. Our standard shipping rate is 55$.
Note: If you do not agree to our shipping policy. You have to mail us at info@spencerkart.com , We have to check our ends if the weight increase, and if you did not agree to pay 55$ you will get a 10% gateway fee after the remaining amount will be refunded to your account within 24 hours after you did not ask for refund you will provide a valid account. should we process the refund but you should provide a valid reason for not purchasing with Us.
We take almost Care in good packing and shipping, we have three gates of checking while packing your products please make sure to inspect your shipment within 24 hours of any missing products, and please send an email with a proper picture of the box and the picture of the items you have ordered at infospencerkart@gmail.com. If the genuine case we either provide credits for missing products.
5. The product returns would only be accepted within 15 days after the product is delivered. Please ensure that the return products are shipped within 15 days to get the refund.
6. Returns are not accepted on Food items. But, if you are not satisfied, you will receive a refund on a case-to-case basis after our customer representative gets in touch with you
7. Spencerkart reserves the right to refuse service to buyers who abuse the return process and to ban the buyers permanently from using Spencerkart
For other countries than the USA, like Canada and UK, refunds will be dealt with on a case-by-case basis. If there is a mistake on the behalf of Spencerkart sellers, Spencerkart provides a refund based on the details of the issue